Hearing aids are designed to be durable, reliable, and long-lasting, but even the best hearing aids will experience wear and tear over the years. If you’ve been Googling things like “hearing aid repair service,” “hearing aid repair near me,” or “hearing aid repair shop near me,” chances are you’re already noticing issues.

At Archer Hearing Centre, we offer in-house hearing aid repairs for most major brands, and we can send devices to the manufacturer when needed. Below, we’ll walk through the top signs your hearing aids need repair, plus the common problems you can troubleshoot at home.

• Your Hearing Aids Aren’t Turning On

Hearing aid not turning on? Start with the basics:

• Replace the battery if your hearing aids use disposable batteries 
• Ensure the battery door is fully clicked shut 
• If rechargeable, charge your hearing aids and ensure the charger is working 
• Using a clean, dry cloth, wipe down the outside of your hearing aids and the contacts in the charger ports to make sure no debris is blocking the charging contacts

If you’ve tried these steps and your hearing aids still won’t turn on or you see any signs of visible damage, schedule a hearing aid repair appointment. 

• Your Hearing Aids Aren’t Charging

Hearing aids not charging is a common reason people seek repairs. There can be several culprits, including winter weather, moisture, and worn-out charging contacts. It could also be a case of your hearing aid charger not working correctly. 

Troubleshoot first by:

 

• Wiping down the contacts on your device and charger
• Making sure the charger is plugged into a working outlet

 

• Making sure your hearing aids are correctly seated in the charger

If your hearing aids are still not charging, contact your audiologist for troubleshooting tips specific to your model or schedule a repair appointment. 

• Your Hearing Aid Sound Is Weak, Faint, or Dead

A weak or dead sound usually means:

• A clogged wax guard or filter 
• A blocked microphone 
• Moisture inside the device

 

• A dying battery 

Try:

• Replacing the wax guard 
• Cleaning the microphone and receiver ports (only if you have been shown how to do this by your audiologist and feel comfortable doing so) 
• Putting the devices in a dehumidifier overnight, if you have a dehumidifier designed for hearing aid use 

If they remain weak or silent, you likely need professional hearing aid repairs.

• Your Hearing Aid Wire Broke

Thin receiver wires can fray or snap over time. If your hearing aid wire broke, don’t attempt a DIY fix, because it can cause more damage. This issue is quick and easy for an audiologist to repair, so bring it in for service. 

 

• You’re Hearing Whistling, Feedback, or Static

Persistent whistling or feedback may indicate:

• An improper fit 
• A loose dome 
• Wax buildup in your ear 
• A cracked casing 
• Internal microphone issues 

If your hearing aid starts whistling, it could be due to impacted earwax, which bounces the sound back out of your ear, creating a whistling noise. It’s a good idea to have your ears checked by your audiologist. 

If the device is properly seated and cleaned, but there’s still feedback, schedule hearing aid repair service.

 

• Your Hearing Aid Is Slipping or Feels Uncomfortable

Moisture, fit changes, or dome sizing issues can cause discomfort or slipping. If you’re having persistent issues with the fit of your hearing aids, you may need:

• A new custom earmold 
• Manufacturer re-make of custom hearing aids to modify the shape or fit 
• A revised dome size

A repair appointment with an audiologist can determine the best fix.

 

• Your Hearing Aid Batteries Are Not Lasting

If your hearing aid batteries (or the charge for rechargeable hearing aids) are not lasting as long as they used to, this may indicate:

• Moisture inside the device 
• Circuit issues 
• Battery compartment corrosion 
• A failing receiver 

Devices that drain batteries quickly almost always need professional repair. 

 

• Only One Hearing Aid Is Working

Whether it’s your right hearing aid not working or your left hearing aid not working, try these first:

• Replace both batteries if your hearing aids use disposable batteries

 

• Charge both hearing aids fully if you have rechargeable hearing aids 
• Wipe your devices down and change the wax guards
   
• Test them individually 

If the device is still not working, see an audiologist for professional repair and troubleshooting.  

• Your Hearing Aids Aren’t Connecting to Your Phone

If your hearing aids aren’t connecting to your phone, try:

• Turning your hearing aids off and back on 
• Forgetting and re-pairing your hearing aids in your Bluetooth settings 
• Restarting your phone 
• Updating your app 
• Ensuring Bluetooth is on, and your phone is nearby 

If connectivity issues persist, there may be a firmware or device problem that requires professional service. If you’re not sure how to troubleshoot the Bluetooth at home, our audiologists are happy to help! 

• Your Hearing Has Changed

Sometimes, the issue isn’t the device; it’s your hearing.

If sounds aren’t as clear as before, you may need:

• A new hearing test. 
• Reprogramming of hearing aid settings. 
• Updated settings for phone streaming or noise reduction. 

The audiologists at Archer Hearing Centre can test your hearing and ensure your hearing aids match your current needs.

 

When to Visit a Hearing Aid Repair Shop Near You

If troubleshooting doesn’t fix the issue, or your devices show physical damage, moisture problems, or lasting performance issues, it’s time for professional hearing aid repair service. 

At Archer Hearing Centre, we offer:

• Same-day in-office repairs when possible 
• Manufacturer repairs when needed 
• Hearing testing 
• Reprogramming 
• Professional cleaning 
• Dome/wire/receiver replacements 

Whether you need a quick fix or a full diagnostic, our Markham audiologists are dedicated to helping you hear your best.

Book your hearing aid repair service today!

FAQs

How do I know if I need hearing aid repair service?

If your hearing aids aren’t turning on, aren’t charging, sound weak, whistle, lose connection, or show physical damage, you may need professional repair.

Can I fix my hearing aids at home?

You can try replacing batteries, cleaning wax guards, and rebooting Bluetooth. If these fail, visit a hearing aid repair shop near you.

Why is my hearing aid not turning on?

A dead battery, a blocked microphone or wax guard, moisture damage, or an internal malfunction could be the cause. If basic troubleshooting doesn’t help, schedule a repair.

Why are my hearing aids not connecting to my phone?

While it could be a firmware or device problem that requires professional repair, usually this is due to Bluetooth itself. Often, restarting your hearing aids and cell phone, making any necessary software updates, and forgetting and re-pairing your hearing aids will do the trick. 

Why are my hearing aids not charging?

Dirty contacts, a failing charger, worn-out batteries, or moisture can cause charging issues. An audiologist can diagnose and fix the problem.

Can Archer Hearing Centre repair any brand of hearing aid?

Yes. As an independent audiology clinic, we’re not limited to specific brands. We work with all hearing aid manufacturers. This means we can offer in-office repairs for most major brands and coordinate manufacturer repairs when needed.